Join us at the Floreano Rochester Riverside Convention Center for a 9/11 Program from speaker Rick Kettell.

Richard Kettell—Senior Air Traffic Control Manager, Cleveland Air Route Traffic Control Center (Cleveland  ARTCC)

On September 11, 2001, Rick Kettell was the senior FAA official in charge of Cleveland ARTCC, the busiest air traffic control facility in the world. When news of multiple hijackings reached him, Kettell established a command post at the facility and led the FAA’s response to the terrorist attack in the skies of US Airspace. He witnessed first hand the flight path and altitude changes of Flight 93 and shared radio messages mistakenly broadcasted by the hijackers. He gave the order at Cleveland Center to shutdown the airspace, one never practiced or planned for.  Kettell has since retired from the FAA, but remains active in teaching managers at the FAA Learning and Leadership Institute

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